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Privacy Policy

Privacy Policy for BEO Repairs

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Effective Date: 3rd September 2024

 

1. Introduction

Welcome to BEO Repairs (“we,” “our,” “us”). This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website, www.beorepairs.com (the “Website”). We are committed to ensuring that your privacy is protected and handled in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR).

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2. Information We Collect

We may collect the following types of information when you visit or interact with our Website:

Personal Information: This includes information such as your name, email address, phone number, and any other details you provide when contacting us or making a purchase.

Technical Data: Information about your visit, including your IP address, browser type, pages visited, and the time and date of your visit. This data is collected through cookies and other tracking technologies.

Usage Data: Information about how you use our Website, including the services and products you view or purchase.

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3. How We Use Your Information

We use the information we collect for the following purposes:

To Provide Services: To process your orders, manage your account, and provide customer support.

To Improve Our Website: To understand how visitors use our Website and to enhance its functionality and user experience.

To Communicate with You: To send you updates, newsletters, promotional materials, and other information that may be of interest to you, provided you have consented to receive such communications.

To Comply with Legal Obligations: To meet any legal requirements, such as tax and accounting obligations.

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4. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to third parties, except in the following circumstances:

Service Providers: We may share your information with third-party service providers who assist us in operating our Website, conducting our business, or providing services to you, such as payment processing and email services.

Legal Requirements: We may disclose your information if required to do so by law or in response to a valid request by public authorities.

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5. Cookies and Tracking Technologies

Our Website is hosted on the Wix platform, which uses cookies and similar technologies to provide its services and ensure proper functionality. Cookies are small data files stored on your device that help us understand how you interact with our Website.

You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect the functionality of our Website.

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6. Data Security

We take the security of your personal information seriously and implement appropriate technical and organisational measures to protect it from unauthorised access, alteration, disclosure, or destruction.

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7. Your Rights

Under the GDPR, you have the following rights regarding your personal information:

Access: You have the right to request a copy of the personal information we hold about you.

Correction: You have the right to request that we correct any inaccuracies in your personal information.

Deletion: You have the right to request that we delete your personal information, subject to certain legal obligations.

Restriction: You have the right to request that we restrict the processing of your personal information.

Objection: You have the right to object to the processing of your personal information.

Portability: You have the right to request the transfer of your personal information to another organisation, where applicable.

To exercise any of these rights, please contact us at sales@beo.repair.

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8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the updated policy on our Website.

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9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

BEO Repairs
Email: privacy@beo.repair

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By using our Website, you consent to the collection and use of your information as described in this Privacy Policy.

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